CRA any tips or tricks, venting........

[MarkB]

Sure that makes sense but waiting hours on end to speak to someone isn't how any business should be run

I've been waiting to get my son's South African passport since January last year ... I know it's frustrating ... but you are definitely try to reach them at the worst possible time in the year!

[410001661]

Pretty much the same experience as you any time I have called. I remember once going into their big Federal CRA office here on Highway 10, talked to the so called staff most of them were useless and knew next to nothing. Most levels of government have extremely poor customer service as its a job for life.

Terry,
I agree but by saying job would infer that they do work. It is more of a career.

Now that one year where I owed them money......now they had no troubles getting ahold of me when they wanted something - LOL.

[fratri]

I've been waiting to get my son's South African passport since January last year ... I know it's frustrating ... but you are definitely try to reach them at the worst possible time in the year!

They could have made a week long Seinfeld episode out of this.... Too bad I don't personally know Jerry, it could have been a great show